Privacy Policy & Terms
Effective Date: July 2025
Welcome to Hathren Brownies!
By accessing or using our website (www.hathrenbrownies.com), you agree to be bound by these Terms and Conditions. Please read them carefully.
1. About Us
Hathren Brownies is a UK-based artisan bakery specialising in handmade brownies, delivered nationwide.
Company Name: Hathren Brownies
Address: Tanyfoel, Cwmann, Lmapeter SA48 8ET
Email: enquiries@hathren.co.uk
Phone: 07779153225
2. Use of Website
You agree to use this website only for lawful purposes. You must not misuse the site by knowingly introducing viruses or attempting unauthorised access.
3. Orders and Payments
-
Orders can be placed through our website.
-
Payment must be made in full at the time of ordering.
-
We accept the following payment methods: [Visa, Mastercard, PayPal, etc.]
-
All prices are listed in GBP
4. Delivery
-
Deliveries are made via [Royal Mail 24 non tracked service
-
Exact delivery dates cannot be guaranteed, especially during busy periods.
-
You are responsible for providing accurate delivery information.
5. Allergy Information
Our products may contain or come into contact with common allergens, including nuts, dairy, gluten, and eggs. Please refer to individual product descriptions or contact us for more information.
6. Cancellations & Refunds
-
As our products are perishable and made to order, we are unable to accept cancellations once an order has been processed.
-
Refunds will only be issued in cases of proven damage or delivery errors. If you are unhappy with your order, please contact us at [Insert Email] within 48 hours of delivery.
7. Intellectual Property
All content on this website, including images, text, logos, and branding, is the property of Hathren Brownies and may not be used or reproduced without permission.
8. Privacy
We respect your privacy. Please see our Privacy Policy for details on how we collect, store, and use your personal data.
9. Limitation of Liability
To the extent permitted by law, Hathren Brownies is not liable for any indirect or consequential loss or damage arising from the use of our website or products.
10. Changes to Terms
We may update these terms at any time. Continued use of the site means you accept the current version.
11. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be handled in the courts of England and Wales.
📩 Contact Us
If you have any questions about these terms, please email us at enquiries@hathren.co.uk